PHP Virtual Urgent Care
The simple things treated quickly.
When you're trying to treat minor ailments quickly, a virtual visit through your Presbyterian Health Plan (PHP) is the perfect solution. Your virtual care benefit gives most members access to a nationwide network of providers, anytime, with or without an appointment, from the comfort of your own home, office, or other location with mobile data or Wi-Fi access. Members can access Virtual Urgent Care anywhere in the United States.
*Minors with legal capacity also treated
What Conditions are Treated?
Blood pressure elevation
Cold, cough, flu or fever
Heartburn, acid reflux, GERD
Infections (sinus, skin, UTI, yeast)
Migraines and headaches
Stomach and digestive issues
And more! See full list
There are times when Virtual Urgent Care should not be used. Learn more about when not to use Virtual Care
How it works
Answer a Few Questions: Complete the form.
Select Your Appointment: Follow the steps for an on-demand visit or to schedule an appointment.
Complete Your Visit: Join the call using your smartphone, tablet, or computer with a working webcam to complete your visit.
Accepted Insurances and Cost
Presbyterian Health Plan offers Virtual Urgent Care visits at no cost to most members. There are certain plans that may not qualify for the full benefit.
Members on a High Deductible health plan (HDHP) will be responsible to pay for this service until they have reached their out-of-pocket maximum.
There are some Commercial employer plans that are not included in this benefit.
You can check your coverage and costs by logging in to your myPRES account or by calling the Presbyterian Customer Service Center using the phone number on the back of your member ID card.
Virtual Urgent Care FAQs
Such services are funded in part with the State of New Mexico.