Virtual Care
Virtual care, also referred to as telehealth or telemedicine, is a convenient and easy way to access healthcare in New Mexico. It allows you to schedule online care when it’s convenient for you.
Virtual Care Options
Virtual Primary Care
Virtual appointments for general, chronic, and preventive primary care, with guidance to in-person care as needed.
Hours: Mon-Fri, 7 am - 5 pm Ages: 18 years and above
Virtual Urgent Care
Convenient care for minor ailments and injuries such as coughs, flu symptoms, urinary infections, and sprains.
Hours: Mon-Fri, 7 am - 7 pm; Sat-Sun: 7 am - 5 pm Ages: All ages and legal guardian of minor
Virtual Dermatology
Use virtual dermatology video appointments for assessment and treatment of skin, hair, and nail conditions.
Hours: Varies by provider Ages: All ages and legal guardian of minor
Virtual Talk Therapy
Virtual Talk Therapy certified providers offer personalized approach to address life challenges.
Hours: Mon-Fri, 7 am - 4 pm Ages: 18 years and above
Virtual Medication Management
Offers initial consultations and treatment for medication-treated behavioral healthcare conditions.
Hours: Mon-Fri, 10 am-7 pm Ages: 18 years and above
Presbyterian Health Plan Virtual Care Options
Presbyterian Health Plan offers virtual care options to their members, most of which are available 24/7, nationwide. If you have questions, please contact Presbyterian Customer Service Center using the phone number on the back of your ID card.
PresRN Nurse Advice
Access to trained registered nurses who can answer questions and guide you to the right care when needed.
Hours: 24/7 Ages: 18 years and over or legal guardian of minor*
*Minors with legal capacity also treated
Video Visit (24/7 Urgent Care)
Video Visits provides convenient care for urgent care needs like minor illnesses and injuries nationwide, anytime, without an appointment.
Hours: 24/7, 365 days a year Ages: 18 years and over or legal guardian of minor* *Minors with legal capacity also treated
Talk Therapy Video Visits
Offers therapy care by video for a broad range of life challenges to PHP Medicare Advantage members.
Hours: Varies by provider Ages: 18 years and above
Talkspace
Offers video and texting therapy care for common life challenges to PHP Commercial members.
Hours: Varies by provider Ages: 18 years and above