Virtual Urgent Care
Virtual Urgent Care makes it convenient to get care for minor illnesses or injuries from wherever you are in New Mexico. You can discuss your symptoms with a provider over video and receive a treatment plan.
What Conditions are Treated?
Blood pressure elevation
Cold, cough, flu or fever
Heartburn, acid reflux, GERD
Infections (sinus, skin, UTI, yeast)
Migraines and headaches
Stomach and digestive issues
And more! See full list
There are times when Virtual Urgent Care should not be used. Learn more about when not to use Virtual Care
How it works
Sign In: Log into your MyChart account. If you don’t have one, you will need to create one.
Select Your Appointment: Follow the steps to schedule an appointment.
Check Your Email: After scheduling, you will receive an email with confirmation and instructions. You will also receive reminders prior to your appointment.
Complete eCheck-In: Complete this before your appointment to access the video link.
Join the Video Call: A few minutes before your appointment, log into MyChart, find your appointment, and click the Join Video link. you will wait in a virtual waiting room until your provider joins. Note: If you have not completed eCheck-In you will not be able to join the video call.
Virtual Urgent Care uses Presbyterian Medical Group care team members.
Accepted Insurances and Cost
*Presbyterian Virtual Urgent Care accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.
Virtual Urgent Care FAQs
Find answers to common questions about Virtual Urgent Care.
