Virtual Primary Care
Virtual Primary Care makes accessing care easy, so you're able to get care when you need it from wherever you are in New Mexico. You can establish and build a relationship with a virtual provider, just as you would in person.
Schedule a Virtual Primary Care Appointment Now
What can I use Virtual Primary Care for?
Preventive and general care to help with your long-term health
Diagnosis and management of chronic conditions
Medication management and review
Prescription orders and refills, including birth control
Lab and radiology orders
Referrals to specialists and in-person primary care, when necessary
What should I expect with a Virtual Primary Care appointment?
You will need to sign in to your MyChart account. If you do not have a MyChart account, you will need to create one.
Within MyChart, select Virtual Primary Care and follow the steps. You will be able to search and select appointment options and test your smart phone or other device.
Once your appointment is scheduled, you will be emailed an appointment confirmation and instructions.
You must complete eCheck-In before your appointment to enable the Join Video link.
You will receive appointment reminders about your upcoming visit. A few minutes before your appointment, log into MyChart and find your appointment. Select the Join Video link. Joining the video places you in a virtual waiting room. Wait for your provider to enter.
Your After Visit Summary will be available in MyChart following your appointment.
Virtual Primary Care uses Presbyterian Medical Group care team members.
What conditions are treated?
Acne, eczema, basic skin issues
Arthritis
Asthma/COPD
Bell's palsy
Birth control
Bladder infections
Cough, cold and flu
Diabetes
Gout
Heartburn, acid reflux and GERD
High blood pressure
High cholesterol
Low thyroid
Menopause
Migraines and headaches
And many other conditions
Accepted Insurances and Cost
Presbyterian Virtual Primary Care accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.
Virtual Primary Care FAQs
What are the computer requirements?
How can I test my device?
What if I have technical issues?
When should I not use Virtual Primary Care?
What if I am not able to be treated by video?
What if I need labs or X-rays?
Can I use Virtual Primary Care for a dependent?
Can I use virtual if I am not in New Mexico?
Is the virtual appointment covered by my insurance?
Are you a Presbyterian Health Plan member looking for additional telehealth options?
Presbyterian Health Plan offers telehealth options such as Video Visits and PresRN to their members. Learn more about all of your Telehealth options