Presbyterian Health Plan/Presbyterian Insurance Company Contact Information
Offices for Presbyterian Healthcare Administration and Business Services, Presbyterian Health Plan and Presbyterian Insurance Company are located in a central area near the Albuquerque airport.
Presbyterian Administrative Center (PAC) and Business Office
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Street Address: Walk-in hours: 8:00 a.m. to 5:00 p.m. |
Mailing Address: P.O. Box 26666 Albuquerque, NM 87125-6666 |
Presbyterian Health Plan/Presbyterian Insurance Co.
1-866-388-7737 (PRES)
Presbyterian Customer Service Center consists of four business units: Commercial, Presbyterian Senior Care (Medicare), Salud (Medicaid), and ASO/IBAC. Hours of operation, phone numbers, and addresses are as follows:
PHP Commercial (HMO, POS)/ASO (Administrative Service Only):
Phone: (505) 923-5678 or 1-800-356-2219 TTY: 1-877-298-7407
Hours: 7:00 a.m. to 6:00 p.m., Monday-Friday
Mailing address: P.O. Box 27489, Albuquerque, NM 87125
PIC Commercial (PPO, Individual Plans):
Phone: (505) 923-6980 or 1-800-923-6980 TTY: 1-877-298-7407
Hours: 7:00 a.m. to 6:00 p.m., Monday-Friday
Mailing address: P.O. Box 26267, Albuquerque, NM 87125-6267
IBAC (State of NM, NM Public Schools Insurance Authority, NM Retiree Health Care Authority, Albuquerque Public Schools)
Phone: (505) 923-5600 or 1-888-275-7737 TTY: 1-877-298-7407
Hours: 7:00 a.m. to 6:00 p.m., Monday-Friday
Mailing address: P.O. Box 27489, Albuquerque, NM 87125
Presbyterian Salud:
Phone: (505) 923-5200 or 1-888-977-2333; Navajo: (505) 923-5157 or 1-888-806-8793 TTY: 1-888-872-7568
Hours: 7:00 a.m. to 6:00 p.m., Monday-Friday
Mailing address: P.O. Box 92085, Albuquerque, NM 87199-2085
Presbyterian SCI:
Phone: (505) 923-5225 or 1-866-593-7434; Navajo: (505) 923-5157 or 1-888- 806-8793 TTY: 1-877-298-7407
Hours: 7:00 a.m. to 6:00 p.m., Monday-Friday
Mailing address: P.O. Box 92085, Albuquerque, NM 87199-2085
NMRx:
Phone: (505) 923-5224 or (866) 593-7432 TTY: (888) 872-7568
Hours: 7:00 a.m. to 6:00 p.m., Monday-Friday
Mailing address: P.O. Box 27489, Albuquerque, NM 87125-7489
Presbyterian Senior Care (Medicare):
Phone: (505) 923-6060 or (800) 797-5343 TTY: (888) 625-8818
Hours: 8:00 a.m. to 8:00 p.m., Monday-Sunday
Mailing address: P.O. Box 27489, Albuquerque, NM 87125-7489
Presbyterian MediCare PPO:
Phone: (505) 923-6060 or (800) 797-5343 TTY: (888) 625-8818
Hours: 8:00 a.m. to 8:00 p.m., Monday-Sunday
Mailing address: P.O. Box 25361, Albuquerque, NM 87125-5361
