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Provider Contacts

Provider Network Relationship Teams

The Provider Network Operations department serves as advocates for our provider network. Your assigned relationship team is your primary contact with Presbyterian and offers support and education regarding contracting, education and more.

Provider Services Contact Guide

Contact Us by Phone

Provider Care Unit Claims, Appeals & Grievance and Prior Authorization questions

 or 1  Mon. – Fri., 8:00 a.m. to 5:00 p.m.

myPRES and PROVIDERConnect Portal Helpdesk

 or 1 

Credentials Verification Organization (CVO)

Hospital Ethics, Medical Education and Medical Rotations

 or 

Human Research Protections


Send Us a Message

The PROVIDERConnect Provider Portal also serves as a way to communicate and submit inquiries to Presbyterian about general information, eligibility, prior authorizations, claims status and more.

Access PROVIDERConnect via myPRES


Visit Our Administrative Center

Presbyterian providers who need to visit in person can visit us at The Presbyterian Rev. Hugh Cooper Administrative Center, located near Balloon Fiesta Park.

9521 San Mateo Blvd. NE Albuquerque, NM 87113 Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. Phone: 

Map & Directions

Presbyterian Health Plan News & Updates

Stay in the know about program updates, training opportunities and other developments at Presbyterian that could impact your practice.

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Become a Presbyterian Health Plan Contracted Provider

We are committed to efficient and effective service to make healthcare administration work for you. Let's transform healthcare together.

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